1. Introduction
Welcome to Cleverteam ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document management and AI-powered knowledge platform.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name)
- Documents and files you upload to the platform
- Chat messages and queries you submit
- Workspace and team information
2.2 Information from Third-Party Services
When you connect third-party services like Google Drive, we access only the information necessary to provide our services:
- Google Drive: We request read-only access to your Google Drive files. We only access files you explicitly select for import. We do not modify, delete, or access any other files in your Google Drive.
2.3 Automatically Collected Information
- Log data (IP address, browser type, access times)
- Usage information (features used, interactions)
- Device information
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process and store your documents
- Generate AI-powered responses to your queries
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
- Comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Documents are stored securely in encrypted cloud storage
- Access to your data is restricted to authenticated users only
- We regularly review and update our security practices
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in operating our platform (under strict confidentiality agreements)
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
6. Third-Party Services
Our service integrates with third-party services including:
- Google Drive: For importing documents (read-only access)
- OpenAI/Anthropic: For AI-powered document analysis and chat features
- Supabase: For authentication and database services
Each third-party service has its own privacy policy governing their use of your data.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data and account
- Export your data
- Revoke third-party access (e.g., disconnect Google Drive)
- Opt out of marketing communications
8. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cleverteam.io