Terms of Service

Last updated: December 16, 2025

1. Acceptance of Terms

By accessing or using Cleverteam ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Cleverteam is a document management and AI-powered knowledge platform that allows users to:

  • Upload and organize documents
  • Import files from connected services like Google Drive
  • Query documents using AI-powered chat
  • Collaborate with team members in workspaces
  • Generate insights and research from uploaded content

3. User Accounts

To use our Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Upload illegal, harmful, or malicious content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Attempt to gain unauthorized access to our systems
  • Use the Service to harm, harass, or discriminate against others
  • Upload malware, viruses, or other malicious code
  • Resell or redistribute our Service without authorization
  • Use automated systems to access the Service in a manner that exceeds reasonable use

5. Your Content

You retain ownership of all content you upload to the Service ("Your Content"). By uploading content, you grant us a limited license to:

  • Store and process Your Content to provide the Service
  • Create embeddings and indexes for search and AI functionality
  • Display Your Content to authorized users in your workspace

You represent that you have the right to upload and share Your Content and that it does not violate any third-party rights.

6. Third-Party Integrations

Our Service integrates with third-party services such as Google Drive. When you connect these services:

  • You authorize us to access data according to the permissions you grant
  • You are responsible for complying with the third party's terms of service
  • We are not responsible for the availability or functionality of third-party services
  • You can revoke access at any time through the third-party service's settings

7. AI-Generated Content

Our Service uses AI to generate responses and insights. You acknowledge that:

  • AI-generated content may not always be accurate or complete
  • You should verify important information independently
  • AI responses are based on the documents you provide and may not reflect external knowledge
  • We are not liable for decisions made based on AI-generated content

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Intellectual Property

The Service, including its design, features, and content (excluding Your Content), is owned by Cleverteam and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

10. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. We may:

  • Perform maintenance that temporarily affects availability
  • Modify or discontinue features with reasonable notice
  • Suspend accounts that violate these Terms

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEVERTEAM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

13. Indemnification

You agree to indemnify and hold harmless Cleverteam, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, Your Content, or violation of these Terms.

14. Termination

You may terminate your account at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases, and we may delete Your Content according to our data retention policies.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Cleverteam operates, without regard to conflict of law principles.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@cleverteam.io

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